What is remiScent?
- remiScent is a unique fragrance store that offers a curated collection of Niche, Indie, Artisan, and Designer perfumes.
- We provide an artistic and value-driven olfactory experience, inviting customers to explore scents as portals to emotions, memories, and transformation.
What sets remiScent apart?
- We focus on the artistic and value-driven side of perfumery, going beyond trends and surface impressions.
- Our curated collection includes Niche, Indie, Artisan and Designer perfumes, offering an unparalleled olfactory experience to fragrance lovers in the UK.
How does remiScent foster the community?
- Beyond commerce, we aim to nurture a vibrant community through our blog and fragrance reviews.
- We invite everyone to read stories through each scent, allowing personal transformation on this fragrant journey.
What is remiScent’s vision?
- We envision a world where scents transcend mere fragrance—they become art, expression, and lifestyle.
- Our goal is to ignite passion, evoke memories, and elevate everyday moments through the power of scent.
What sizes of fragrance samples do you offer?
- We offer fragrance samples in 2ml and 3ml plastic bottles with a plastic cap and atomiser, as well as 5ml and 10ml high-quality glass bottles with a gold cap and aluminium atomiser.
- Please note that our 1ml samples are supplied in partially filled 2ml bottles.
How do you produce each sample, and how long does it take?
- All our samples are made to order.
- We typically allow two clear working days for production during busy times, but we strive to fulfil each order as early as possible.
How do you handle shipping?
- Once your order is produced, we aim to post it within one working day using Royal Mail services for secure tracking.
- Please note that remiScent is not responsible for delivery times once the order has left our premises.
What should I do if my items are missing, faulty, or damaged upon delivery?
- Please report any missing, faulty, or damaged items within 24 hours of receiving the delivery.
- Provide digital images and a written statement confirming that the items arrived damaged to support your claim.
Do you guarantee the authenticity of your products?
- Absolutely! We guarantee that all fragrance samples are authentic and hand-produced to order from the manufacturer’s original bottle.
- However, we cannot guarantee personal fragrance preferences.
Can I return or exchange samples based on personal preferences?
- Due to the custom nature of our samples, we cannot accept returns or exchanges based on personal preferences.
Do you offer refunds for variations in fragrances?
- Fragrances may have production variations and formula changes by manufacturers, which do not constitute a fault in the product.
- While we 100% guarantee the authenticity of all of our items, we do not offer refunds, exchanges, or credits for fragrance formula variations.